Reporting a problem

Something looks wrong? Report it from where you are:

• From the lane: the control page’s menu includes Report a problem. Describe what happened; the report automatically attaches the lane’s context (venue, game, software version) so support can act on it without back-and-forth.
• From the Fleet portal: managers can review submitted reports and their status per location.

For anything urgent on a live floor, restart the lane from the Fleet portal first — it’s the fastest fix for most one-off glitches — then file the report.